Retail

A human face for the online retail and service sectors.

Using YourAvatar.ai's unique technology, retailers and service providers can have a fully conversational avatar on their online site, in their brand's voice, that knows their product inside out. It can help new customers with onboarding, and, for example on a clothing retailer's site, advise on specifications, sizing, compatibility, delivery times, and the returns policy.

Today, online retail asks the customer to do the work: read the specification, open six tabs, compare, guess, and quite often give up. A good shop assistant would have sorted it in ninety seconds by asking what the customer was actually trying to do. YourAvatar.ai puts that conversation back on the product page, and in over 100 languages. With their consent, the face of the avatar can be your founder, your head buyer, or your brand ambassador, greeting each customer personally.

A customer chatting with a retail assistant avatar while shopping online

For the brand

  • Guided onboarding: losing far fewer customers
  • Selling that turns browsing into buying, and cuts wrong-fit returns
  • Your best salesperson, serving every visitor at once
  • Famous faces at scale, from one consented build, across markets
  • Fewer support tickets: questions answered before they become emails

For the customer

  • Advice, not a search box
  • No wading through spec tables to work out whether it fits
  • Straight answers on sizing, compatibility and delivery before you commit
  • Available whenever you happen to be shopping

Want to see how it could work for your store? Get in touch and we'll talk you through it.

Get in touch

Meet your twin.

Tell us a little about what you're looking for, and we'll get back to you.

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Prefer email? Write to us directly at hello@youravatar.ai.